Citybond Suretravel prides itself in providing a reliable, friendly service to our partners. With a vast range of experience across the entire travel insurance industry, from underwriting and sales to marketing and account management, you can rest assured yours, your business’ and your clients’ needs will be met.
About Us
Citybond Suretravel is a travel insurance specialist with over 30 years’ experience across the travel insurance industry. Our insurance products have been created by people who specialise in the field and who are passionate about ensuring our partners are able to provide their clients with the cover they need.
Our experienced team is on hand to offer guidance and support to our partners when needed. We work with specialist teams on all areas of customer contact, including medical screening, customer service, emergency medical assistance and claims handling.
We truly believe travel insurance should be straightforward and want to make integrating this insurance channel as smooth as possible for our partners. We offer different levels of cover, with optional extensions, so you can provide your clients with a policy that will suit them and their needs.
Citybond Suretravel is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority (FCA).
Our Promise to Your Clients
Our customers, our partners and their clients are at the heart of everything we do, and will constantly strive to provide the best service, support and products possible.
We are proud to provide the whole package; competitive prices, extensive cover, reasonable policy terms which are easy to understand, first-class customer service and a simple and straightforward claims process.
Customer and partner feedback is always appreciated, so if you have any comments for us please do contact us. Click here if you wish to do so www.suretravel.co.uk/contact-us.
Our Travel Insurance Products
At Citybond Suretravel we understand that holidays come in all shapes and sizes, which is why we specialise in providing travel insurance policies that suit a range of trips from relaxing beach holidays and city breaks to cruises and winter sports breaks.
Our bespoke partner portal allows you to give your customers a sensational experience like they have never had before. They will be left mesmerised by your ability to provide exactly what they need. They will continue to come back for more. Just think about what that can do to bring you up.
We are always happy to welcome new partners to Citybond Suretravel. If you would like to work with us, please apply here: